Here are some answers to some our Frequently Asked Questions. If you have questions not addressed below, please contact us.
What is Deadmonton House:
Deadmonton House is the first of its kind, professional haunted house located in downtown Edmonton.
Can I pay for tickets at the door?
Yes, you can. Cash, Credit and Debit are available.
Is there an ATM?
There is no ATM on site, however we accept cash, credit and debit payments.
Is the haunted house suitable for children?
No! The haunted house is recommended for ages 12+. All ages are welcome to go through the haunted house. However, no refunds will be given if your kid gets too scared. No exceptions.
Is there a way to avoid waiting in line?
Yes, Speed Passes will be on sale starting in September.
What is a Speed Pass?
A Speed Pass is a ticket purchased that allows you quick access into the haunted house on peak nights.
Can I buy tickets in advance?
The only way you can buy tickets in advance is to purchase a speed pass. Regular admission tickets are available at the door.
How long is the wait in line?
The wait can vary from night to night. We will NOT sacrifice the quality of our show to push people through the gates. Expect there to be a wait especially the closer it gets to Halloween. There’s nothing we can do to about that. It’s a normal occurrence within the haunted house industry. To avoid long line ups please come earlier in October or you can purchase a Speed Pass.
Do you offer group discounts?
No, sorry no we do not.
Can I take photos or selfies in the haunted house?
No, you will be too scared to take a photo anyways! You will be asked to leave if you take photos or video while in the haunt.
Is it scary?
If I get too scared to enter the haunt, can I come back at a later time or get my money back?
All scares are final! No refunds will be given. No exceptions man.
Will the creatures touch me?
Actors are instructed not to touch the living. However, the haunted house is dark and it is difficult to predict the bumps in the night. You are not allowed to touch our actors. In general the creatures will not touch you but at times it’s hard to control their cravings. They do respect your wishes if you are not comfortable with it.
READ THIS WARNING BEFORE ENTERING DEADMONTON HOUSE
Deadmonton House reserves the right to refuse admission to anyone. You will experience intense audio, lighting, extreme low visibility, strobe lights, fog, special effects, sudden actions and an overall physically demanding environment. You should NOT ENTER this haunted house if you suffer from asthma, heart conditions, prone to seizures, physical ailments, respiratory medical issues, claustrophobia or if you are pregnant.
Deadmonton House reserves the right to prevent access to its attraction if you are intoxicated or if you are under the influence of any drug use. You will not be admitted if any of these conditions are noticed by our staff.
DO NOT ENTER if you suffer from ASTHMA, HEART CONDITIONS, SEIZURES, RESPIRATORY MEDICAL ISSUES, CLAUSTROPHOBIA OR IF YOU ARE PREGNANT.
You are not allowed to smoke or run inside the haunted house. There is no touching of the actors or props inside the attraction. Look with your eyes and not your hands. Flash photography is not permitted inside the haunted house.
THERE ARE NO REFUNDS! ZERO EXCEPTIONS. ENTER DEADMONTON HOUSE AT YOUR OWN RISK.
Your ticket is a revocable license and may be taken and admission refused upon refund of purchase price. Holder of this ticket understands that there is inherent risk involved with attending Deadmonton House. Holder voluntarily assumes all risks and dangers associated with participation in this haunted house. In consideration and acceptance of entrance into the haunted house holder agrees to release the operator, employees and landlord from any liability, harm, injury or death, cost or expense whatsoever that may arise directly or indirectly, from attending Deadmonton House.